How to search for a Solution

1. Login to MediaTech.rwu.edu. Select Browse Helpful Articles.

* See here how to log into the Media Tech Service Portal

Freshworks user portal with four buttons for user options. Top left button has a yellow arrow pointing to it.

2. Once Inside the portal, there are two ways to search: Via the Search bar in the top right or navigating the menu bar on the left. The knowledge base is set up by category > application > article.

Solutions page with search bar on top right corner pointed to and menu on left highlighted boxed.