Duo Enrollment Instructions - Mobile Phone

1. Please open your RWU email.

2. There will be an email from Duo Security with a 1-time enrollment link.

Screenshot of Automated email sent by Duo Security with 1-time enrollment link

3. Select Start Setup.

Duo Security Start process

4. Select Mobile phone. Select Continue.

Duo Security Start process Device Selection

5. Enter your phone number. Select Continue.

Duo Security Start process. Shows screen to input user's phone number

6. Select the type of phone, and then select Continue.

Duo Security Start process Device Selection. Asks which type of Phone user has (IPhone or Android).

7. Follow the instructions on the web page to install the Duo app on your mobile phone. Once the app is installed, select I have Duo Mobile installed to continue.

Instalation of Duo Application on iOS

8. Open Duo Mobile App on your Phone, and select to Setup Account. Next, scan the QR Code on your computer screen. Select Continue.

QR code to Scan with Duo Application

9. Select from drop down menu Ask me to choose an authentication method. Select Finish Enrollment.

Settings for Authentication method.

10. You should now see the Enrollment Successful screen.

Screenshot of successful enrollment

11. Get Help

Need more help? Find help articles or open a ticket at https://mediatech.rwu.edu