How to Report Phishing Emails in Outlook

Take these actions to train the University’s email system to block future instances of phishing emails. There are 2 different methods depending on the type of email client used.

Method 1: O365 Outlook Client

• Login to O365 (https/o365.rwu.edu) and open Outlook Application

• Choose the folder with the phishing email (inbox or deleted items)

• Right click the phishing email; select “Reporting”; followed by “Report Phishing”

Screenshot of Outlook Inbox folder. Emails are displayed on the left hand side. After right clicking on one of the emails, a menu will appear with the option to "Report". When hovered over, the option to "Report Phishing" will appear.

Method 2: Outlook Desktop Client

The Outlook Desktop client requires the Add-in: “Report Phishing
Launch Outlook from your desktop shortcut icon or Application menu

Screenshot of windows Desktop screen. The search bar is selected, allowing user to type in the application they are looking for.

Select File > Info from Outlook's top file menu; select the Manage Add-ins option

Screenshot of the "Manage Add-ins" option within Outlook's top file menu.

This will open the O365 window to search and install the “Report Phishing” Add-in. In the search field type Report Phishing

Screenshot of O365 pop up menu. In the search bar at the top right hand of the screen, user types "Report Phishing".

Select Add, followed by Continue to install the Report Phishing Add-in

Screenshot of Report Phishing Add-In. The "add" button is located at the bottom of the screen.

A Report Phishing icon should now appear in Outlook's top menu. Select this option to report phishing emails. If you are uncertain, please forward the email to spam@rwu.edu to have it confirmed as phishing before taking the steps to report it.

Screenshot of Microsoft Outlook Application open to an email. The "Report Phishing" add-in appears on the top right hand of the screen.