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Computers, Devices, and Printing
Printing
2
Architecture Building Printer Locations
Students Printing from Personal Devices Using HawkPrint (Initial Configuration)
Repair Depot
2
Student Laptop Repair Depot FAQ
Student Laptop Repair Depot Scope
Computer Support
4
Hardware Standards for 2024-2025
Network Shared Drive Is Not Mapping
Keep Mobile Devices Updated and Patch
Computer Equipment Office Move Guidelines
How to Use Media Help Desk Portal
How to Use Media Help Desk Portal
5
MediaTech Helpdesk Login to Freshservice - Mobile App
MediaTech Helpdesk Login to Freshservice - Computer
How to Request A Service
How to search for a Solution
How to Approve a Service Request
Teaching and Learning
Accessibility
3
How to Make Content Accessible
How to Make Communication and Collaboration Accessible
Digital Accessibility Training Resources
Bridges General
16
Bridges Login
How to Copy Content from One Course to Another (i.e., Import from Site)
How to Republish a Bridges course
How to share out a Zoom recording link in Bridges manually
How to reset a Zoom recording in Zoom Cloud recordings in Bridges
See all 16 articles
Bridges (Sakai) 21
8
What is Dark Mode?
What is the Dashboard tool?
What is the Discussions tool?
How to Message Students from a Gradebook Item?
Lessons - Revamped Add/Edit Dialog
See all 8 articles
Bridges (Sakai) 22
7
What's New in Bridges (Sakai) 22? - Calendar
What's New in Bridges (Sakai) 22? - Assignments
What's New in Bridges (Sakai) 22? - Conversations
What's New in Bridges (Sakai) 22? - Lessons
What's New in Bridges (Sakai) 22? - Rich Text Editor
See all 7 articles
Bridges Announcements
1
Adding Announcements in Bridges
Bridges Assignments
5
Bridges Assignments- Creating and Editing
Bridges Assignments- Grading Assignments
Bridges Simcheck Assignment
Bridges Assignments- Creating an Extension for Individual Students
Turnitin: Overview of the New Similarity Report Experience
Bridges Communication Tools
5
Forums/Discussions in Bridges
Forums/ Creating Group Discussions
How to Create a Private Journal
Taking a Forum out of Draft mode
Conversations
Bridges Calendar Tool
1
Calendar Tool
Bridges Email
2
Email in Bridges
Using The Message Tool in Bridges
Bridges External Tools
6
Hypothesis
Poll Everywhere - Guide for Bridges (Sakai) Educators
Hypothes.is and Groups
Peerceptiv
Cengage
See all 6 articles
Bridges File Drop
1
File Drop for Instructors
Bridges Gradebook
7
Gradebook- Adding and Editing Items
How Students View Grades in Bridges
How to Create a Rubric in Bridges
Grading Rubrics in Bridges
Gradebook - Settings and Overview
See all 7 articles
Bridges Groups, Rosters and Attendance
3
Bridges - Managing Groups
Rosters in Bridges
How to Use the Attendance Tool in Bridges
Bridges Lessons
3
Creating Lessons Pages in Bridges
Adding Content to Lessons Pages
How to Modify the Layout of the Lesson Module
Bridges Project Sites
1
Creating Project Sites
Bridges Home Tool and Site Organization and Course Stats
5
Organizing Favorites in Bridges
Bridges - Tools and Tool Ordering
Bridges - Site Info
Course Statistics in Bridges
Date Manager
Bridges for New Faculty, New Semester
1
New Faculty Quick Start Guide (Instructional Design)
Bridges Polls
1
Bridges Polling Tool
Bridges Resources
1
Course Resources
Bridges Rich Text Editor
2
How to use the Rich Text Editor in Bridges
Embedding Media in the Rich Text Editor
Bridges Syllabus
1
Syllabus in Bridges- Adding and Editing
Bridges Student Advisement
1
Using the Sign Up Tool in Bridges
Bridges Tests & Quizzes
12
Bridges- Creating an Assessment in Tests and Quizzes
Tests and Quizzes Exceptions
How to Copy an Assessment from One Course to Another
How to Restore a Deleted Assessment
How to Duplicate an Assessment (i.e., Test or Quiz)
See all 12 articles
Panopto
16
Panopto: Recording with Panopto Capture
Panopto: Creating a Student Video Assignment
Panopto: Editing Captions
Panopto: How to record to an Assignment folder
Panopto Retention Policy
See all 16 articles
Bridges Student Help
10
Submitting an Assignment in Bridges
Taking a Test/Quiz in Bridges
Using the Bridges File Drop (Drop Box)
Posting to a Bridges Discussion Forum
How do I view my Bridges Gradebook?
See all 10 articles
Bridges Rubrics
0
Brightspace Announcements Creation
1
Adding Announcements in Brightspace
Brightspace Assignment Creation
2
Brightspace Assignments- Creating and Editing
Grading Brightspace Assignments
Brightspace Awards and Badges
1
Creating Awards, Badges and Certificates in Brightspace
Brightspace Content/Lesson Management
1
Brightspace Content Tool for Instructors
Brightspace Discussions Creation
1
Brightspace Discussions Creation
Brightspace Faculty Help
1
Adding Announcements
Brightspace Getting Started for Instructors
1
Brightspace Guided Training for Instructors
Brightspace Grades
1
Brightspace Viewing Grades
Brightspace Intelligent Agents
1
Creating Brightspace Intelligent Agents
Brightspace Login
2
Brightspace Login (Guest accounts)
Brightspace Login
Brightspace Pulse App
1
Brightspace Pulse App
Brightspace Quiz & Exam Creation
1
Brightspace Quiz Creation
Brightspace Replacement Strings
1
Automatically Customize Course Content Using Replacement Strings
Brightspace Rubric Creation
1
Brightspace Rubrics
Brightspace Student Help
12
Brightspace Assignment Submission
Brightspace Classlist
Brightspace Class Progress
Brightspace Discussion Posting
Accessing Lesson Content
See all 12 articles
Brightspace Text Editor
1
Using the Brightspace Rich Text Editor
Brightspace Video Assignments (Bongo)
1
Creating Brightspace Video Assignments
Brightspace Video Note Creation
1
Creating Video Notes in Brightspace
Brightspace Virtual Classroom
1
Schedule a Brightspace Virtual Classroom (Bongo)
Peerceptiv
0
Wifi and Networking
Wireless Internet
11
RWU VPN Connection Setup - Windows
RWU VPN Connection Setup - MAC
Eduroam instructions for Windows Computers
Connecting to Eduroam Network on Mac
RWU Wireless Connection Guide
See all 11 articles
Wired Internet
0
Communication and Collaboration
MagicInfo
0
Phones
5
Desk Phone Forwarding Instructions
Avaya J139 Phone Quick Reference Guide
Avaya J179 Telephone Quick Reference Guide
Initial Voicemail Setup
Voicemail Setup Advanced Guide
Zoom
10
Zoom Wireless (WiFi) Connection Issues
Sharing your iPad/iPhone in Zoom
Zoom Help Center
Zoom security: Your meetings will be safe and secure if you do these 10 things
Logging into an RWU Zoom account
See all 10 articles
Google
3
Gmail Account FAQs
Gmail: setting up Multifactor Authentication (MFA/2FA)
Transfer Google Content Instructions
Microsoft O365
6
Changing Your Profile Picture in Office 365
Schedule a Meeting in MS Teams from Office 365
Office 365 Applications
Downloading Microsoft Office for Faculty and Staff
Mobile Apps (BYOD and MFA)
See all 6 articles
Cable TV
2
Cox Remote pairing Instructions
Cox_RWU Lineup_2_17_21
Software, Cloud Services, and Business Applications
Microsoft 0365 - Two-Factor Authentication
7
Download Microsoft Office for Students
PDF Files Can Now Be Edited And Re-Saved In MS Word
How to Use Outlook Inclusive Language Setting
Activate Microsoft License on Mac
Student Initial Login to O365: Configure MS Two-Factor Authentication
See all 7 articles
Duo Mobile - Multi Factor Authentication
8
Duo Enrollment Instructions - Mobile Phone
Duo Mobile App for a 2nd device (iPad or Tablet)
Computer setup guide for Duo Authentication for Faculty and Staff
Login to Computer with Duo Push Notification
Login to O365 with Duo Push Notifications
See all 8 articles
Cognos
1
Tableau Information
ADP
0
Roger Central
3
Roger Central Login Instructions
Roger Central Grading Instructions
Submitting an Incomplete Grade
Etrieve
1
Etrieve Login Instructions
RWU Virtual Desktop
0
Creative Cloud Access
0
LinkedIn Learning
4
RWU LinkedIn Learning Account Creation
LinkedIn Learning - Disconnecting a LinkedIn Account
LinkedIn Learning - Connecting a LinkedIn Account
LinkedIn Learning Login with Connected LinkedIn Account
Security
Phishing
2
Spotting a Phishing Email
How to Report Phishing Emails in Outlook
Security
4
Vendor Risk Management Questionnaire
Share Files Securely with "Sendto"
Receiving Secure Files with "Sendto"
Checking O365 Logins
Accounts and Passwords
Password Management
12
Password Reset Instructions for Students
Password Reset Instructions for Staff
Enrolling in Passwords.rwu.edu(App Only)
ADSelfService Mobile App Setup RWU
ADSelfService Plus FAQ
See all 12 articles
Account Information
5
Faculty Login Guide
Student Login Information guide
Staff Login Information Guide
How to remove your email account from outlook
Students New Single Sign-On (SSO) and O365 Accounts
Equipment Loan
General Equipment Checkout
2
General Equipment Loan Ticket procedure Creating a Ticket
General Equipment Ticket Procedure. Closing a ticket
JOUR/VARTS Reserve Equipment Requests
3
VARTS SP 24 262/161 Tier 2
Equipment Request for Jour 279/379/Pha 479 - Motta and Jour 455 - Prof. Prado
VARTS SP24 434/479/452/279/351 Tier 3
Classroom Technology
Classroom Instructions
33
Quick Guide SE 126
Quick Guide - Law Bayview (202)
Quick Guide - NCRH 119
Quick Guide - NCRH 219
Quick Guide - Sailing Center (Room 203)
See all 33 articles
Lab Instructions
1
Computing in the Library - Fall 2021
Hybrid Technology Instructions
7
Remote Learning Instructions - Poly Cart
Hybrid Classroom Camera and Microphone Controls Via Desktop Application Instructions
Hybrid Classroom with Crestron Touch Panel Instructions
Hybrid Classroom Without Crestron Touch Panel Instructions
Hybrid Technology FAQ for Faculty Fall 2020
See all 7 articles
Marine and Natural Sciences Building
7
Quick Guide - MNS 200
Quick Guide - MNS 203
Quick Guide - MNS 210
Quick Guide - MNS 211
Quick Guide - MNS 212
See all 7 articles
Empire Building
21
Quick Guide EMP 429
Quick Guide - EMP 432
Quick Guide - EMP 434
Quick Guide - EMP 215
Quick Guide - EMP 216
See all 21 articles
Gabelli School of Business Building
15
Quick Guide - GSB 206
Quick Guide - GSB 217
Quick Guide - GSB 222
Quick Guide - GSB 223
Quick Guide - GSB 308
See all 15 articles
Law Building
12
Quick Guide - Law 131
Quick Guide - Law 33
Quick Guide - Law 256
Quick Guide - Law 262
Quick Guide - Law 244
See all 12 articles
Global Heritage Hall Building
21
Quick Guide - GHH 205
Quick Guide - GHH 206
Quick Guide - GHH G12
Quick Guide - GHH G13
Quick Guide for GHH 200
See all 21 articles
College of Arts and Sciences Building
20
Quick Guide - CAS 152
Quick Guide - CAS 220
Quick Guide - CAS 227
Quick Guide - CAS 162
Quick Guide - CAS 157
See all 20 articles
Architecture Building
14
Quick Guide - ARCH 206
Quick Guide - ARCH 203
Quick Guide - ARCH 107
Quick Guide - ARCH 131
Quick Guide - ARCH 238A
See all 14 articles
English Language Studies Building
4
Quick Guide - ELS 110
Quick Guide - ELS 111
Quick Guide - ELS 113
Quick Guide - ELS 112